Information We Collect
This Privacy Policy explains how Novelle Ghostwriting collects and uses information submitted through www.novelleghostwriting.com, contact forms, email, phone calls, consultations, project onboarding, and other direct communication.
- Contact details such as name, email address, phone number, and billing information.
- Project details, manuscripts, outlines, recordings, files, notes, references, and service preferences voluntarily shared with us.
- Website data such as IP address, browser type, pages visited, cookies, form submissions, and general analytics information.
How We Use Information
We use information to respond to inquiries, prepare proposals, process orders, deliver ghostwriting, editing, design, publishing, marketing, and related services, manage project communication, provide support, and improve our website and service experience.
Unless you ask us not to, we may also contact you by email or phone about service updates, offers, project opportunities, or changes to this policy.
Information Sharing
Novelle Ghostwriting does not sell or rent personal information. We only share information when necessary to complete your request, deliver a service, process payment, coordinate publishing or marketing support, comply with legal obligations, or work with approved service providers involved in the project.
Phone numbers provided for SMS or direct communication are not shared for unrelated third-party marketing purposes.
Your Access & Choices
You may contact us at any time to ask what information we have about you, request a correction, request deletion of eligible information, opt out of future promotional communication, or raise a concern about how your information is used.
Security
We use reasonable administrative, technical, and operational safeguards to protect personal information and project materials. Access is limited to employees, contractors, or providers who need the information to perform specific work such as writing, editing, billing, publishing support, or project management.
No online system can be guaranteed completely secure, but we take practical steps to reduce the risk of misuse, unauthorized access, or loss.
Payment Information
To process an order, we may collect information such as your name, email address, billing details, and phone number. Credit card or payment details are handled through third-party payment processors. Novelle Ghostwriting does not intentionally store full credit card details directly on this website.
IP Address, Cookies & Analytics
Non-personal technical information, including IP address and browser data, may be recorded automatically when you visit the website. Cookies and analytics tools may be used to improve user experience, understand visitor activity, measure performance, and troubleshoot website issues.
Service Information Accuracy
We make reasonable efforts to describe our services accurately on www.novelleghostwriting.com. However, service descriptions, timelines, package details, and website content may change or may contain errors. If you believe a service you received differs from the description on the website, please contact us so we can review the matter.
Confidentiality & Ownership
Novelle Ghostwriting treats client communication, manuscripts, story ideas, recordings, drafts, and project materials as confidential. Materials developed or reviewed as part of a client project are not disclosed to unrelated parties unless required to complete the service, comply with law, or with client permission.
Unless otherwise agreed in writing, final client-approved work created for a fully paid project is intended for the client's ownership and use. The client is recognized as the author or owner of their material.
Originality
Original ghostwritten or developed content prepared for a client is created to be unique and not copied from another source. When outside research or inspiration is used, it should be rewritten, adapted, or cited where appropriate so the work maintains integrity.
Contact
If you have questions about this Privacy Policy or believe we are not following it, contact Novelle Ghostwriting at info@novelleghostwriting.com or +1 (855) 708-4968.